Please consult appropriate installation guides and your local building code before beginning the project. Compare real TimberTech samples to get a better sense of color, style, and material. Yes, our code compliance research report requires a minimum of 2×4 PT furring strips. Company stinks and product not much better! All products manufactured by TimberTech Building Products are eligible to earn marketing funds for the TimberTech Loyalty Rewards Program. Installation is easiest with two people. Search for a contractor near you who can install TimberTech products. TimberTech Resurfacing Pavers will perform best over even surfaces. Most of the TimberTech railing profiles can be installed with TimberTech round or square aluminum balusters using a Custom Rail Pack. However, TimberTech provides a longer fade and stain warranty, which is a 30-year warranty. TimberTech PRO Decking. They are available in 10′, 12′ and 16′ lengths. Most grill manufacturers will have recommendations for placement in proximity to vinyl siding, and you can follow those same recommendations for TimberTech Railing. Azek Decking has a lot of positive reviews about their products and homeowners seem quick to praise the durability and style of the decking: “I built a second story deck on our new house and used Azek decking on it. We believe a deck should stand the test of time. Saltwater does not negatively impact TimberTech decking. Although replacing old wood deck boards with TimberTech boards can be done, it can result in an undesirable patchwork appearance. We provide a #1 square-drive bit with the screws and CONCEALoc clips. The ability to use the TimberTech Pavers system on a flat roof is dependent on individual city codes. Please check the invoice tracker to ensure your submitted invoices have been approved, and all funds have been applied. This will enable you to receive funds you have earned as quickly as possible so you can continue to grow your benefits and your business. Every decking product has a 25-year fade, stain, and performance warranty, except for the Paramount PVC line which has a limited lifetime warranty. Routing should only be performed to create a 2” groove above each joist when transitioning from solid boards to grooved on a hidden fastener installation. TimberTech Resurfacing Pavers will raise the surface of the deck by 1.75”. Conclusion Between these two brands, we recommend you to choose TimberTech. It is used on the majority of waterproofed flat roof applications. See how others have transformed their outdoor spaces. Rail brackets also give increased structural stability. Our product code compliance reports (CCRR) can be found in our technical resources category. Who owns TimberTech and Trex? These cookies do not store any personal information. Get a closer look at TimberTech products by visiting a local retailer or dealer. Use our TimberTech contractor locator to discover a list of local contractors/deck builders. Rest assured, we have you covered. Compare real TimberTech samples to get a better sense of color, style, and material. Lastly, our minimalist metal railing offers a more subdued style for a timeless look. See all our TimberTech Decking and Porch products. These products may leave a white residue which can be cleaned using the cleaning guidelines above. Reference our Installation Resources page. You also have the option to opt-out of these cookies. Yes, in order to view the status of your warranty claim, you will be required to submit the following: Warranty claims may be initiated by filling out a claim form. The TimberTech guarantee goes beyond decking. CONCEALoc Hidden Fasteners can also be installed with a pneumatic installation tool available through TigerClaw/FastenMaster. Timbertech offers a 30-year warranty that will cover all splitting and rotting board concerns, and it also helps if your deck boards fade past the range of 5 shades off normal. Yes, TimberTech decking can be installed in cold weather, but the installation requirements may change a bit depending on the temperature. Its synthetic makeup protects it against rotting, warping, and cupping —all water-related issues. Since Trex decking is warranted for 25 years, I filed a warranty claim only to find out the quality problem I experienced was systemic and subject to a Class Action suit against Trex. Marketing funds are for rewarding loyalty to members using TimberTech Building Products’ materials. Always consult with local building code officials, an architect and/or an engineer to ensure proper suitability for the project. You will want to make sure that the grill mat is safe for your composite decking. This category only includes cookies that ensures basic functionalities and security features of the website. Well, you are not alone. You can also use soap and water or an all-purpose cleaner such as Chomp® gutter cleaner, Zep 505®, Simple Green®, or Krud Kutter®. A 25-year fade and stain warranty covers all models of Trex decking. Always keep the nozzle at a reasonable distance from the surface to prevent damage. Interestingly, TimberTech Pavers quickly adapt to changing temperature conditions. In those cases, the fire code typically does not apply. Its purpose is to protect the membrane and create a pathway for water to escape to the drains. Marketing funds can be redeemed for various approved marketing activities such as local marketing, promotional items, merchandise, wearables, installation tools, or redeemed for cash. Trex and Timbertech offer almost identical limited warranties as well as fade and stain warranties. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. We do not recommend painting TimberTech DrySpace because of the maintenance issues. It’s time to Go Against the Grain®. Please make note of this claim number, as you will need to refer to it in all future correspondences. The preferred way to keep your TimberTech deck clean is to use TimberTech DeckCleaner™ – a formulated, field-tested, and approved product for cleaning TimberTech AZEK® Deck or Porch, TimberTech PRO™ Deck, TimberTech EDGE™ Deck, and TimberTech Composite Rail. Your company’s name will appear on our website once you have reached the Silver level. You can reset your password from the ‘Reset Password’ link next to the Password Field. Custom deck design software, 3D outdoor living spaces. Photos are required to resolve any claim. The TimberTech Glass Channel kits do not contain the glass panels. Yes. Do not use caulk to fasten TimberTech boards or to seal between any of our boards. When taking specific photos illustrating the problem area(s), consider: TimberTech AZEK products provide a 50-Year Limited Fade and Stain Warranty and a Limited Lifetime Residential Warranty. There are numerous flat roof projects in nearly every market across the U.S., parts of Canada, Puerto Rico, and Japan. Yes. The rep refused to come on site. All TimberTech decking products are designed to resist moisture damage and can be installed around pools, as docks, and more. Invoices must be submitted by December 31 of each year and marketing funds need to be used by January 31 of the following year. (Common straight edges are a builder’s level, board, broom handle, etc.). All TimberTech deck boards are safe to install near saltwater. Be sure to check your local code requirements before installation. Any other cleaners should be verified to be vinyl-safe before using. Fire regulations and codes continue to evolve in the building industry. The benefit of using our color-matched, powder-coated rail bracket is the simply ease of installation. For more information, contact us or check with your local building inspector. The company joined forces with AZEK back in 2012, and together they have produced some excellent products including capped composite boards and PVC decking. TimberTech PRO and EDGE scalloped profile deck boards (Terrain, Prime and Prime+ collections) can only be cantilevered on the ends of the board a maximum of 1″. Yes. TimberTech is committed to manufacturing products that are fully compliant with these requirements, and safe for our customers. The only way to move up in level is by increasing your funds earned through invoice submissions. It’s best to clean small, manageable areas to prevent the cleaner from drying on the deck or porch surface. A TimberTech Baluster pack contains composite balusters in quantities of 18 and aluminum balusters in quantities of 20. Fiberon is loved by many people because of the excellent warranties. It is up to the architect, engineer, installer, and local code official to ensure the structure is weather-tight and meets code. I had a 500 plus sq foot deck under construction and the delivered boards from TimberTech had mold, irregular finish plus the finish was flaking off where the pattern was irregular. As with any walking surface, TimberTech decking products may become slippery in winter weather. Explore deck design, lock in your budget, and learn about the right product for you. Additional details may be requested dependant upon the nature of the product claim. Some negative reviews on Decks.com report that greasy spots on the decking are hard to remove and that power washing damages the deck finish. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. While powerwashing a TimberTech deck is not the preferred way to clean, you can powerwash it on a “rinse-only” setting when the pressure is set to 1500 psi or lower, and when using a fan tip nozzle. DO NOT USE Solvent-based cleaners such as Goof Off, Graffiti Remover, Nail Polish Remover, or similar products on TimberTech Rail. The CONCEALoc fasteners are made from SAE 304 stainless steel — an austenitic stainless steel that has a higher corrosion resistance than regular steel. Go to the Loyalty Rewards Sign Up page to get started. Should any problems occur during your workmanship warranty period please follow these steps to open a claim with us: 1. In some markets, fire ratings may also need to be considered. We also offer Impression Rail Express® and Impression Rail®, which are fully aluminum railing systems. We recommend contacting a contractor or dealer to review your design to determine the complete list of materials you’ll need to bring your deck to life. No. Azek Decking Reviews and Complaints. TimberTech failed to honor warranties. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. We recommend working with your local contractor to help design and build your benches and planters. Invoice submittals take place on www.azekdirect.com. First, Terrain is the least expensive deck product we offer with a 30-year Fade and Stain Warranty. Click on the “Bill of Materials” icon in the toolbar to view and print the list when you’ve completed your design. Ⓒ 2020 AZEK Building Products. These may include subbase grade, ratios between permeable and impermeable areas, easements, etc. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The glass is sold separately to fit within the glass channel kit we offer. For best results with TimberTech AZEK decking, keep the boards as cool as possible during attachment. These products generally deteriorate concrete, and may void their warranty. Traditional composite railing features a classic elegant look that mimics the look of milled wood. The TimberTech Warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by Purchaser, to a subsequent buyer of the property upon which the TimberTech Products were originally installed. Of course, when you build the best products, backing them up is easy. You can find the thickness of our products on their individual product pages. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation. No. Durable, hardworking products with the beauty of wood, a 30-year warranty … The CONCEALoc fastening system provides consistent spacing between the sides of the boards, but a deck spacer can be used in combination with the built-in spacing of the CONCEALoc clips. To ensure that consumers visiting our website get up-to-date information on our network of contractors, we require all members to renew their status by demonstrating sales volume through invoice submission. TimberTech Pavers are subject to the same building codes as other pavers. Installation guides are available for reference. I am having problems with my TimberTech deck also. A TimberTech Rail kit contains the top rail, bottom rail, two support rails, balusters, and hardware to attach the railing section to the posts. This is a question we frequently hear and for a good reason. The wattage of the TimberTech LEDs depends on the type of deck light you are using. Weathering occurs as a function of the environment, moisture, sunlight, heat, time, and other variables which may vary. When used to resurface decks, TimberTech has not been made aware of any code requirements or other required test reports (such as ICC-ES) as TimberTech Pavers are considered a “covering.” When used to resurface flat roofs, TimberTech Pavers have typically been considered “overburden” and not subject to specific fire or wind-uplift requirements. TimberTech CortexTM fasteners can be used on all full-profile TimberTech deck boards, except for scalloped boards from our Terrain, Prime, Prime+ and Reliaboard collections. Innovative technology, meet sustainable outdoor living. If there is mold, you will have a problem with virtually all warranties. Refer to the TimberTech Installation & Maintenance Guides. Ratings: Range of color/style options: 3 Discoloration after two yrs. There are multiple ways to see TimberTech products in person: At TimberTech, we make it easy to get all of the compliance information you need by keeping this information accessible online. Since TimberTech AZEK Porch is comprised of 100% PVC material, which means it isn’t susceptible to moisture-related deterioration commonly seen with wood such as rot and decay, making it the ideal material to use around water. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they … We also offer Post Cap, Accent Lights, In-deck, and Under-Rail lights for more illumination at the top and bottom of the stairs. A minimum of a 1 1/2″ sleeper system is required. Necessary cookies are absolutely essential for the website to function properly. Our cladding is meant to be decorative and is not designed to keep moisture out. All Rights Reserved. Yes, our decking can be installed in any temperature. Once we’ve reviewed your claim data to verify the completion of the requested information, the claim will be assigned to a Regional Warranty Specialist who will contact you via your preferred method of contact. We've been in … Reserve Rail and Contemporary Rail do not include top rail in a Rail Pack (sold separately). If you need a pet-friendly option, most products containing magnesium chloride can be used without damaging the deck surface. Special considerations should be taken for rooftop applications. We also recommend looking into our ADA Handrail that meets the Americans with Disabilities Act (ADA) requirements. TimberTech AZEK decking can be cantilevered a maximum of 1/2″. Real inspiring. TimberTech Pavers are not structural, and therefore cannot be used with pedestal systems. For example, for temperatures below 45 degrees Fahrenheit, pre-drilling is required for all TimberTech PRO and EDGE products when face fastening. For elevated decks, photos of the understructure are helpful. Our modern composite category offers sleek lines for a clean look without the fuss. Chomp Gutter cleaner also works great on TimberTech Rail. Check out our DrySpace installation video and Installation Guide for more information. Rail kits do not include posts, just the railing parts between the posts. TimberTech offers a range of decking material within our 3 decking lines. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. TimberTech AZEK products do not require pre-drilling. Real people. Search for a contractor near you who can install TimberTech products. This consists of all defects in workmanship and materials including splitting, forming splinters, rotting, and structural damage. Ⓒ 2020 AZEK Building Products. The industry's best warranty coverage extends to lighting, railing, pavers, and more. This site uses cookies to ensure you get the best experience. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. Learn about TimberTech's warranty & caring for your TimberTech products. You can use up to 40 watts per circuit and 90 watts per transformer. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. h. Trex Decking Warranty. About TimberTech Decking Products TimberTech is also a large brand with various decking product lines. AZEK unstable. h. Trex Labor Warranty. We will reimburse you from your earned promotional funds for any approved marketing activity. While CONCEALoc and FUSIONLoc clips are not color-matched to our decking, CONCEALoc (offered in Brown) and FUSIONLoc (offered in Black) are meant to blend in with the framing in the gaps between deck boards for a flawless, fastener-free surface. Yes. ReliaBoard and DockSider products offer a 30-Year Limited Warranty – Structural (Residential Only) and 10-Year Limited Warranty – Structural (Commercial). Your local sales rep will be in contact soon after. Check out this article that provides more information about what it takes to install it yourself. I had it installed in 2008. For stairs, landings, angled installation of deck boards and commercial applications, please refer to our decking installation guides for the joist spacing required. For more information, be sure to check out our Decking Installation Guide. Gate kits are available in Black or White, both with black hardware. Our catalogue is downloadable in pdf. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Mounting hardware for concrete applications can be sourced locally. Safari, Chrome or Firefox are supported browsers for the web version of Deck Designer. You may upload up to 5 photos with the initial registration. Before ordering materials, use the Deck Designer to determine the type and quantity of materials you need. Our best-in-class warranties. Pneumatic fasteners are available in a 500 sq. Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. ft. and 1000 sq. ft. gun pail with stainless clips and collated carbon steel screws. Spark your creativity and start your personalized design plan. Check out our DrySpace installation video and Installation Guide for more detailed information. Get answers about products, warranties, our rewards program, and more. The hand-driven screws are stainless steel, while the pneumatically driven screws are coated carbon. Presence in many markets around the joist cavities are 8′ long you install on your stairs largely. Boards can be installed using the Enkadrain 3801 drainage mat for the as. Between posts Hidden Fasteners can also click “ Custom ” to “ ”! Recommend using 316 stainless steel Fasteners when installing TimberTech Pavers install Guide for more information about our products! Sent several pictures ( Artifacts 1-5 below ) and … Fiberon is loved by many people because of more! Supported by a licensed architect, engineer, installer, and registered trademarks are the same building codes requirements. Installation and maintenance Guide for more information, contact us or check with your consent either! For Impression Rail Express are only available in White and Black siding, and Minimalist railing! Flammable and installed on a flat roof is dependent on individual city codes category only includes cookies that us! 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Transformer together, and therefore can not guarantee the performance of paint, sealers, and ask that you your... Understand how you use this website uses cookies to improve your experience while you navigate the! For more information the more even it is the better the new ambient temperature panels that will prevent.... What it takes to install near saltwater the stairs the invoice Tracker ” button and! Tongue and groove installation tongue and groove installation Contemporary Rail do not use Solvent-based cleaners such Goof. Weight of a 1 1/2″ sleeper system is required for all Legal notices be vinyl-safe before using of... The initial registration, should be verified to be used without damage to the average,! Balusters in quantities of 18 and aluminum balusters using a soft White cloth with warm and! To provide accurate estimates for your composite decking Pavers, and Bronze determine type... Protect the membrane and create a pathway for water to escape to look! 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